How to import appointment information using .ICS files

How to import appointment information using .ICS files

Import Appointment Information Using .ICS Files

Create appointments quickly by importing calendar invitations from your email client. The .ICS file import feature automatically extracts appointment details including title, location, date, time, organizer, and attendees, saving you time when setting up meetings in Cadence.

When to use

  • When you've already created a meeting in Outlook or another calendar application
  • When transferring meetings from external systems into Cadence
  • For setting up ancillary meetings that were originally scheduled outside Cadence
This feature works with standard .ICS files from most email clients including Outlook, Gmail, and Apple Calendar.

How to do it

    Navigate to the Appointments section in your Cadence event.
    Click the plus (+) button to create a new appointment.
    Look for the "Import from ICS" option on the appointment creation form.
    Select the .ICS file from your computer when prompted.
    Review the imported information which should include:
  • Appointment title
  • Location
  • Organizer
  • Duration
  • Date and time
  • Attendees
The system will attempt to match attendee emails with existing Cadence users. Unmatched emails may require manual verification.
    Add any additional information not included in the import, such as appointment custom fields.
    Verify the appointment settings, including whether to send invites to attendees.
    Click "Save" to create the appointment with the imported information.

Troubleshooting

If your .ICS file fails to import properly:
  • Ensure the file is a valid .ICS format
  • Check that the file isn't corrupted
  • Verify the file contains the necessary appointment details
  • For persistent issues, contact support at  support@eventcadence.com