The Groups feature in Cadence allows you to see which attendees belong to specific groups, helping you manage access to content and communications. From the Groups Menu, you can quickly review membership lists for any group in your event, making it easier to verify who has access to group-specific content and ensure the right people are included in targeted communications.
When to use
When verifying which attendees have access to group-specific content
When planning targeted communications to specific groups
When auditing group assignments before an event
When troubleshooting visibility issues related to group membership
Before you start
You must have System Administrator or Event Manager permissions to view group membership. If the group is marked as "Administrative," only administrators can view its membership.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Groups" from the left sidebar menu.
Locate the group you want to view in the groups list.
Click on the group name to open its details page.
You can use the search bar at the top of the Groups page to quickly find a specific group.
Select the "Members" tab within the group details page.
Review the list of members that appears, showing all attendees currently in the group.
Use the search field to find specific members if the group is large.
View additional member details by clicking on an individual's name.
The number in parentheses next to the group name indicates the total count of members in that group.
Sort the member list by clicking on column headers (if available).
Export the member list by clicking the "Export" button (if available) for offline review.
Return to the main Groups list by clicking "Back to Groups" when finished.
Troubleshooting
If you cannot see members in a group:
Verify you have Admin or Event Manager permissions
Check if the group is marked as "Administrative" (requires admin access)
Confirm the Groups feature is included in your Cadence license type