Connecting your domain to Cadence
Access Cadence Web Directly Within Your Own Domain
You have the option of running Cadence directly through a subdomain within your organization’s website or as a dedicated custom domain.
Steps to Integrate Cadence into Your Domain
Step 1 - Choose a Domain
Decide on the domain or subdomain that you will use. If using a dedicated domain that you don't yet own, be sure to register it with a domain registrar such as GoDaddy , Namecheap or your preferred domain registrar.
Examples of Custom Domains
Type
Domain Example
Supported
Note on Domains: To use a custom domain, it is important that you do not have other content on the domain. For example, if your marketing website is at mymarketingsite.com , you should:
– Use a subdomain such as events.mymarketingsite.com
– Purchase a separate domain
Step 2: Update Your DNS
In your Domain Name System (DNS) settings, you need to create one of two records for your domain:
- CNAME record (preferred) - Use this for subdomains and when it's an option for root domains with your DNS provider. The record should point to:
custom.eventcadence.com
- A record - Necessary when CNAME records are not an option for root domains with your DNS provider.
- If an A record is necessary, contact your Cadence Customer Success Manager. We'll provide the necessary IP address that the A record should be pointed to.
Step 3 - Let Us Handle the Rest
Inform your Cadence Customer Success Manager that you've completed the above steps. We'll take care of the final setup.
Note on SSL Certificates
By default, we will supply an SSL encryption certificate (via Let's Encrypt ) for your Cadence custom domain. However, if you prefer:
- To use and maintain your own manually created SSL certificate
- To let us know so we can work with your team on configuring it
Premium Pro and Enterprise Only
Custom domains are only available for Premium Pro and Enterprise Cadence plans. To request a demo or learn about upgrading your existing account, contact us to schedule a demo.