The Groups feature in Cadence allows you to organize attendees into logical categories for easier management and targeted communication. From the Groups Menu, you can add members to existing groups to ensure the right people have access to group-specific content and communications, helping you maintain effective organization throughout your event.
When to use
When assigning attendees to specific departments, roles, or interest groups
When controlling access to restricted content or sessions
When creating targeted communications for specific attendee segments
When organizing team members for collaborative activities
Before you start
You must have System Administrator or Event Manager permissions to add members to groups. Users must already be registered for the event before they can be added to groups.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Groups" from the left sidebar menu.
Locate the group you want to add members to in the groups list.
Click on the group name to open its details page.
You can use the search bar at the top of the Groups page to quickly find a specific group.
Select the "Members" tab within the group details page.
Click the "+" button to add new members to the group.
Choose your preferred method for adding members:
Add Single (to add one person at a time)
Add Multiple (to add several people at once)
For Add Single, search for the person by name or email and select them from the results.
Only users who are already registered for the event will appear in search results.
For Add Multiple, enter or paste multiple email addresses, separated by commas or line breaks.
If any email addresses don't match registered attendees, you'll receive a notification about which ones couldn't be added.
Click "Add" or "Add Selected" to confirm your selections.
Verify that the new members now appear in the group's member list.
Repeat steps 7-12 to add more members as needed.
Troubleshooting
If you're unable to find a user when adding them to a group, verify that they are registered for the event. Users must be event attendees before they can be added to groups.
If you receive an error when adding multiple users, check that all email addresses are formatted correctly and that the users are registered for the event.