How to build a Registration Form

This document explains how to build and customize a registration form in the Cadence registration tool to collect necessary information from attendees for your event. 



Enabling the Registration Form 

• Make sure you have already enabled the Registration page and set up the registration type for your event. 
• Go to the Registration Form tab and click the blue box to enable it. 
• Add a Registration Form Description: 
• Clearly explain to attendees that they must answer certain questions as part of their registration. 
• Keep the text concise so registrants complete the form successfully and provide the data you need. 
• Pro tip: Add contact details here in case registrants have questions about the process. 
• After saving the description, a Question section will appear under the description box. 

  If a user exits the form before completing it, a pop-up will warn them that unsaved changes will be lost and they will need to start again.  Adding Questions 

• Click the blue + button to add a new question. 
• Choose the question type: 
• Short Text → short, open-ended answers (a few words or a sentence). 
• Free Response → longer, open-ended answers with no or large character limit. 
• Single Select Dropdown → choose one option from a list. 
• Multi Select Dropdown → select multiple options from a list. 



Pro Tip: 

• For Single Select or Multi Select, you can enable Clarification Questions, which allow you to ask follow-up questions based on a registrant’s chosen answer. 
• Short Text and Free Response do not support clarification questions. 

 

Clarification Questions 

• To add clarifications to an existing question: 

Select the question. 
Enable the clarification option. 
Click the + button. 
Choose the answer you want to clarify in the “When Answer” box. 
Add your clarifying question. 

 You can add up to 20 levels of clarifying questions per question. Question Options Each question includes two important settings: 

• Map to Existing Field on Profiles → Saves the answer directly to a field in the registrant’s profile (e.g., phone number, biography, motto, or a custom field). 
• Mark Question as Required → Registrants must answer before continuing to the next question. 

 

Best Practices 

• You can add unlimited questions, but avoid making the form too long, as this may discourage completion. 
• Without completing all required questions, registration cannot be finalized. 

 

Registrant Experience The registration process for attendees looks like this: 

Click “Register” on the event registration page. 
Log in: 

• Users → log in with email and password. 
• No account → create one first, then continue registration. 

The registration form appears with all the questions you set. 
Registrants complete the form and click Register. 
A successful registration message (configured in the main registration page setup) appears. 
If the event is live, attendees can access it immediately. If not, they will return to the registration page. 

 Use this tool to capture valuable information during the registration process and optimize your event setup.