How to coordinate responsibilities between Event Schedulers and Administrators
How to coordinate responsibilities between Event Schedulers and Administrators
How to coordinate responsibilities between Event Schedulers and Administrators
The Events Team menu in Cadence allows you to create an effective workflow by clearly defining roles between Event Schedulers and Administrators. Proper coordination ensures that team members understand their responsibilities and access limitations, leading to more efficient event management and reduced confusion about who handles specific tasks.
When to use
When managing events with multiple team members
When dividing responsibilities between content editors and system administrators
When onboarding new team members to your event management process
When creating a structured workflow for event updates and changes
You must have Admin or Event Manager permissions to assign roles and coordinate responsibilities.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "Event Setup" in the left sidebar menu.
Select "Events Team" from the submenu that appears.
Review the current team structure and identify gaps or overlaps in responsibilities.
Create a responsibility matrix document outside of Cadence that clearly outlines:
Tasks that Event Schedulers will handle (content updates, schedule management)
Tasks that Administrators will handle (system configuration, permissions)
Add Event Schedulers by typing their email addresses in the Event Scheduler field.
Event Schedulers can fully edit the web version of your event but cannot access the admin site for configurations.
Add Event Managers by typing their email addresses in the Event Manager field.
Click "Save" to apply your changes.
Schedule a coordination meeting with both Event Schedulers and Administrators to review the responsibility matrix.
Establish communication protocols for how Event Schedulers should request changes that require Administrator access.
Create a shared document or chat channel where Event Schedulers can submit requests for changes they cannot make themselves.
Set up regular check-in meetings to review progress and address any workflow issues.
Document common procedures for both roles to reference when performing their tasks.
Create a timeline for critical updates that require coordination between roles.
Clearly communicate which settings can only be modified by Administrators to prevent confusion and frustration among Event Schedulers.
Troubleshooting
If coordination issues arise:
Verify that all team members understand their access limitations
Review the responsibility matrix to identify any unclear task assignments
Ensure communication channels between Event Schedulers and Administrators remain open
Consider temporarily elevating permissions for specific tasks if bottlenecks occur