How to configure the onboarding sequence for attendees {[5](https://cadence.slite.com/app/docs/UPjrDi7_ZUTB3J/How-to-configure-the-onboarding-sequence-for-attendees)}
How to configure the onboarding sequence for attendees {[5](https://cadence.slite.com/app/docs/UPjrDi7_ZUTB3J/How-to-configure-the-onboarding-sequence-for-attendees)}
Configure the Onboarding Sequence for Attendees
The Onboarding feature in Cadence allows you to determine what information attendees must provide when they first access your event. From the Onboarding menu's Fields tab, you can enable event-level custom fields and select which specific profile information attendees must complete before accessing your event content.
Before you start
You must have System Administrator or Event Manager permissions to modify onboarding field settings.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Onboarding" from the left sidebar menu.
Click on the "Fields" tab at the top of the page.
Other tabs in the Onboarding section include Settings, Welcome, Terms & Conditions, and Video.
Check the "Enable Event-Level Custom Fields" box to allow attendees to fill in event-specific profile information.
You can click the "here" link to set up or edit your event-level custom fields if needed.
Choose whether to include "All fields" or "Selected fields" in the onboarding process.
Select specific fields if you chose the "Selected fields" option.
Limiting the number of fields can improve completion rates by making the onboarding process quicker for attendees.
Click "Save" to apply your changes.
Troubleshooting
If attendees report being unable to complete onboarding, check that:
All required custom fields are properly configured
The onboarding flow is enabled in the Settings tab
Custom fields don't contain validation errors that prevent completion