Symphony - The What and How-to for Event Admins



An overview of creating an engaging virtual meeting for your audience

Symphony: Enhancing Virtual Events

Symphony, integrated with Cadence, allows you to deeply engage your audience by immersing them in presentation content without compromising the quality of your event. We have incorporated features that boost participant interaction and feedback.

Available to those with a Premium Pro or Enterprise License only.

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Understanding the Basics

Symphony: Modern Blended Meeting Experience
  • Live Streamed Video | Broadcast a live stream by embedding through Vimeo, Youtube Live, or Facebook Live.
  • Pre-Recorded Video | Confidently play a pre-recorded presentation that your audience can watch together as if it was live.
  • Slides & Materials | Upload presentations and navigate through the slides you want to show.

Audience Engagement:
  • Saved Notes | Attendees can take notes during a meeting, which are then stored in their profile. These notes directly link to the referenced content.
  • Ask a Question | Enhance audience engagement by allowing participants to ask questions and upvote those they find most relevant. The host can feature a question onscreen and address it live.
  • Live Polling | Engage your audience with live polling to break the ice, enhance learning, and gather instant feedback. Questions can be preloaded, and a summary of responses is available post-session.

Speaker & Moderator Controls:
  • Screen Sharing and Slide Navigation: Share your screen or upload presentation slides. Navigate back and forth or jump directly to a specific slide.
  • Speaker View Options: Choose from Full Screen, Gallery, Presenter, or Hide views to best suit your meeting's needs.
  • Breakout Rooms: Divide your audience into up to 25 separate rooms for more personalized interactions. Assign participants automatically or manually.

Additional Features:
  • Countdown: Ensure full attendance and excitement by clearly stating the session's start time.
  • Participants List: View who is attending each meeting. Hosts can manage participants' audio and video settings.
  • Messaging: Facilitate ongoing conversations with integrated public and private channels.
  • Take Notes: Attendees can take private notes on Symphony presentation slides, while organizers can track the most noted areas.

Partnership Integrations with Symphony:
Note: Certain partnerships may be an additional service to secure.​​Click here to learn more about our partnership integrations!

How-Tos

How to Enable Symphony for Your Event

To enable Symphony in your event,
  • Visit your event on the administrative site
  • Click on "Event Setup" and select "Menu"
  • Click the blue (+) sign and select "Enable Menu Item"
  • Enable Symphony as a Menu Item from your list of available features and click "Save!"
  • From the Menu set-up screen next to the Symphony tile, you can also limit access/visibility to your Symphony set-up screen on the user web interface.


Creating a Symphony Meeting

  • From your user web interface (not the administrative site), click Symphony from the menu
  • Select the (+) sign to begin building your Symphony Meeting
  • Start by configuring and entering your Symphony Meeting details
Note: Full Symphony functionality is not yet supported on mobile devices.
  • To view if your desired Symphony settings are supported on mobile iOS devices, click on the blue "View Details" link at the top of the builder box.


Further Information on Available Settings

  • Image for Symphony | Browse available images from Unsplash using a keyword or upload your own. The image will display only in your list of Symphony sessions on the user web interface.
  • Title | This will be the name of the Symphony meeting displayed when attendees are joining the Symphony meeting
  • Host | The host's profile image and name will be visible to your audience when they join your Symphony Meeting. The host will have full control over the Symphony to manage the meeting.
  • Features | This is a list of audience-based features available to use within your Symphony meeting. You may also limit the visibility of these features to be accessible to everyone or to Host(s) & Moderators only.
  • Screen Share | Only available when audio & video is enabled. This allows the host(s) & Moderator(s) or participants (depending on your accessibility settings) to share their screen within the active Symphony
  • Overview (can be visible to just hosts & moderators or everyone) | A timeline of the presented content from any loaded resources within your Symphony meeting - this cannot be edited after the Symphony has gone live.
  • Participant List (can be visible to just hosts & moderators or everyone) | Displays the active hosts and participants in the Symphony - this cannot be edited after the Symphony has gone live.
  • Messaging (can be visible to just hosts & moderators or everyone) | Send photos, GIFs, @mention others, and text within the Symphony. If just visible to hosts and moderators, you cannot send a message as a host or moderator to everyone - this cannot be edited after the Symphony has gone live.
  • Breakouts | Create multiple rooms for separate discussions. Audio/Video does not need to be enabled for this, however, when put in breakout rooms, audio/video will be supported - this cannot be edited after the Symphony has gone live.
  • Ask a Question | Participants can submit and upvote questions here. You also have the below two options to enhance their experience - this cannot be edited after the Symphony has gone live.
  • Allow participants to view all submitted questions and allow upvote submitted questions (If you do not wish for other participants to see the questions being asked, do not enable this. This will allow hosts and moderators to only see the questions being asked from the participants)
  • Make submitted questions anonymous
  • Notes | Participants may capture and save personal notes which are saved to their profile and are accessible on their mobile device - this cannot be edited after the Symphony has gone live.
  • Co-hosts | Co-hosts is a space to include your additional presenters needed with audio & video (when audio & video is enabled). Co-hosts will also have the ability to administer the Symphony just like the main host. You are able to edit the co-host list after the Symphony has gone live.
  • Moderators | Moderators have full control over the Symphony, similar to the host(s) and co-host(s). A person assigned as a Moderator will not automatically appear in the Speaker area unless the meeting has fewer than 15 participants and Participants' audio & video are enabled. You can edit the moderator list even after the Symphony has started.
  • Beta Native Audio & Video | This feature controls the ability to have native audio and video within your Symphony meeting. If streaming into Symphony, this does not need to be enabled.
  • When using the native audio and video of Symphony (not streaming into Symphony), you may have up to 15 presenters/participants with audio and video on at one time.
  • The host, co-host, or moderator can promote and demote anyone from the participant list to have audio and video during the Symphony but cannot exceed 15 presenters/participants at one time.
  • If you are streaming into Symphony, there is no limit to the number of attendees who can join the Symphony.
  • Add Content: You may pre-load any PDF, Video, or Embedded HTML (generally for embedding a live stream or video from a service like YouTube or Vimeo).
  • For PDF materials, you can choose the aspect ratio: either 16:9 or 4:3.
  • If you have a presentation deck for the Symphony meeting, convert your PPT file to PDF and upload it here. When loaded during the initial set-up, each PDF page will be converted to a slide within your Symphony meeting, as shown in the example below.
  • Any loaded PDF or MP4 content in this section will be available from the Symphony Overview tab.
  • Any embedded HTML will automatically take over the main presentation space.


Adding the Symphony to a Schedule Item

Once your Symphony Meeting is created:
  • From your user web interface (not the administrative site), click Symphony from the menu
  • Select "Options" next to your desired Symphony
  • Select "Copy Share Link" from the options.
  • Add the copied Symphony link to your Online Meeting URL field in the related Schedule Item.


Important Notes:

Access to Symphony Session Before Going Live

Attendee Access During Pre-Live Phase

  • Your Symphony can remain open/live indefinitely until "End Symphony" is selected. After ending, returning to "Live" status is not possible, and a new Symphony must be created.