How to configure notification settings for multi-day events
How to configure notification settings for multi-day events
Configure Notification Settings for Multi-Day Events
The Notifications Settings page in Cadence allows you to create an effective communication strategy for multi-day events. From this central location, you can configure Schedule Reminders, Live Feed notifications, and Messaging Channels alerts to keep attendees informed throughout your event while preventing notification fatigue.
When to use
When planning communication strategies for multi-day conferences
When managing notification volume across different event days
When coordinating reminders for sessions spread across multiple days
When creating a balanced notification experience for longer events
You must have Admin or Event Manager permissions to modify notification settings.
How to do it
Navigate to your event dashboard in Cadence.
Select "Notifications" from the left sidebar menu.
Click the "Settings" tab at the top of the page.
Enable Schedule Reminders by checking the box if not already enabled.
Schedule reminders are crucial for multi-day events to help attendees manage their time across different days.
Select an appropriate reminder time from the dropdown menu based on your venue size.
Choose longer times (25-60 minutes) for large venues where attendees need more travel time between sessions, and shorter times (5-15 minutes) for compact venues.
Consider disabling Live Feed notifications by unchecking the box.
When enabled, attendees receive notifications for all Live Feed posts, which can quickly lead to notification fatigue during multi-day events.
Configure Messaging Channels notifications based on your communication needs.
Private channel members always receive notifications regardless of this setting, so this only affects public channel notifications.
Click "Save" at the bottom of the page to apply your settings.
Create a notification strategy document outlining which notifications will be active on each day of your event.
Review your notification settings at the end of each event day to make adjustments as needed.
Troubleshooting
If attendees report not receiving notifications:
Verify they haven't disabled push notifications on their devices
Confirm the notification settings are properly saved in your event
Check that attendees have the latest version of the Cadence mobile app (v2.7.404 for Android or v2.7.393 for iOS)