How to implement custom labels that match your organization's branding
How to implement custom labels that match your organization's branding
Implement Custom Labels That Match Your Organization's Branding
The Schedule Labels section in Cadence allows you to customize key terminology used throughout your event's schedule interface to align with your organization's branding. Located in the Schedule Menu › Labels area, this feature helps create a more intuitive experience for attendees by replacing generic terms like "Track," "Location," and "Speaker" with terminology that matches your organization's preferred language.
When to use
When aligning event terminology with your organization's brand guidelines
When creating a consistent voice across all customer touchpoints
When standardizing terminology across multiple events
When localizing your event for different regions or languages
Before you start
You must have System Administrator or Event Manager permissions to modify schedule labels. Required fields are marked with an asterisk (*).
How to do it
Log in to your Cadence account.
Navigate to your event dashboard.
Click on "Schedule" in the left sidebar menu.
Select "Labels" from the submenu that appears.
Review your organization's brand guidelines for terminology standards.
Consult your marketing team or brand documentation to ensure consistency with established terminology.
Toggle the switch next to "Override Track label" to enable customization.
Enter your organization's preferred term for "Track" in the text field.
Custom labels will appear on web and mobile apps but will continue to show the original labels in the admin interface.
Toggle the switch next to "Override Location label" to enable customization.
Enter your organization's preferred term for "Location" in the text field.
Toggle the switch next to "Override Speaker label" to enable customization.
Enter your organization's preferred term for "Speaker" in the text field.
Click "Save" to apply your changes.
The system will not save if any required fields are incomplete.
Preview your event to verify how the custom labels appear to attendees.
Document your custom label choices for future events to maintain brand consistency.
Troubleshooting
If your custom labels aren't appearing in the mobile app, ensure you're using the latest version of the Cadence app (v2.7.387 for iOS or v2.7.404 for Android) and try refreshing your event data.
Related links
How to customize the Track label for schedule items
How to customize the Location label for schedule items
How to customize the Speaker label for schedule items
How to preview how custom labels appear to attendees