When creating nested menu items in Cadence, you may encounter an issue where icons overlap with the rearrange icon, making it difficult to manage your menu structure. This article explains how to identify and resolve this common problem in the Menu section of your event.
Before you start
You must have Admin or Event Manager permissions to access and modify menu settings.
How to do it
Navigate to your event in the Cadence admin dashboard.
Select Menu from the Event Setup section in the left navigation.
Identify the problem by looking for nested menu items where icons appear to overlap with the rearrange icon.
Refresh the page to see if the issue resolves itself, as this can sometimes fix temporary display problems.
Check for updates to ensure you're using the latest version of Cadence, as this issue has been addressed in recent updates.
Temporarily disable the custom icon for the problematic menu item if the issue persists.
You can re-enable the custom icon after saving and returning to the menu item.
Adjust the menu structure by converting the nested menu to a standard menu item if the issue continues.
Save your changes and verify the icons display correctly.
Troubleshooting
If icons continue to overlap after trying these steps:
Try using a different web browser
Clear your browser cache and cookies
Contact Cadence Support for assistance, mentioning the specific menu items affected