The Guest Registration feature in Cadence allows attendees to bring guests to your event, with both the primary attendee and their guests counting toward the event's overall capacity. Through the Registration Menu › Form section, you can enable guest registration, set the maximum number of guests per attendee, and collect guest information during the registration process.
When to use
When organizing events where attendees may bring companions
When planning internal employee celebrations, family events, or athletic events
When you need to track total attendance including guests for capacity planning
When you need to collect basic information about guests for check-in purposes
Before you start
You must have System Administrator or Event Manager permissions to enable guest registration.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "People" in the left sidebar menu.
Select "Registration" from the submenu that appears.
Click on the "Form" tab at the top of the page.
Toggle "Enable Registration Form" to turn on the registration form feature.
Disabling this setting will remove the registration form from your event's registration process, including guest registration capabilities.
Scroll down to the "Guest Registration" section.
Toggle "Enable Guest Registration" to ON.
Enter the maximum number of guests allowed per attendee in the "Number of Guests Per Attendee" field.
Consider your venue capacity when setting this limit. Each guest counts toward your total event capacity.
Click "Save" at the bottom of the page to apply your changes.
Navigate to the "Website Builder" tab to customize how guest registration appears on your registration site.
Select "Content" from the secondary navigation.
Customize the guest registration section text if needed.
Click "Save" to apply your website builder changes.
Troubleshooting
If guests aren't appearing in your attendee count or reports:
Verify that "Enable Guest Registration" is toggled ON
Check that your event capacity settings are configured to include guests
Ensure the registration export includes the Guest Count and Guest Names columns