Improving Email Deliverability from Cadence

To ensure optimal delivery of emails sent via Cadence, we recommend allowlisting our dedicated sending IP addresses. This helps prevent messages from being mistakenly marked as spam or blocked by your mail server.


Check Mark Button Allowlisting Cadence Email IPs

Cadence sends email from the following dedicated IP addresses:
  • 149.72.82.73
  • 168.245.123.178
Allowlisting these IPs improves trust with your mail server and reduces the likelihood of delivery issues.


Man Technologist Instructions for IT Administrators

1. Access Mail Server Settings

  • Log in to your mail server or security platform's admin console.
  • Navigate to the section that manages spam filters, email security, or IP allowlists. This section may be labeled differently depending on your provider (e.g., Allowlist, Safe Senders, Email Filtering, Inbound Gateway).

2. Add Cadence IPs to Allowlist

  • Locate the setting to allow specific IP addresses.
  • Add both of the following IPs:
  • 149.72.82.73
  • 168.245.123.178
  • Save your changes to apply the updates.

3. Verify Configuration

  • Send a test email from Cadence to confirm successful delivery.
  • Monitor inbox placement and ensure the emails are not routed to spam or junk folders.


Additional Recommendations

  • Spam Filter Adjustments: Ensure that your spam filter settings are configured to recognize emails from Cadence as legitimate.