To improve the delivery rate of emails sent via Cadence, you may consider allowlisting our dedicated IP addresses. This process can help prevent emails from being marked as spam or blocked by your mail servers.
Cadence utilizes two dedicated IP addresses for sending emails. Please follow the instructions below to allowlist these IPs within your mail server settings:
149.72.82.73
168.245.123.178
.1
- Log in to your mail server administration panel.
- Navigate to the section for managing email security or spam filters. This section might be labeled differently depending on your mail server provider (e.g., "Whitelist," "Allowlist," "Email Filtering," "Security Settings").
.2
- Locate the option to add IP addresses to the allowlist.
- Enter the IP addresses listed above one by one.
- Save your changes to apply the new settings.
.3
- Send a test email from Cadence to ensure it is delivered to the intended recipient without being marked as spam.
- Monitor the email deliverability to ensure no further issues arise.
- Ensure that your spam filter settings are configured to recognize emails from Cadence as legitimate.