Setting a default appointment duration in Cadence helps streamline the appointment creation process by automatically selecting a standard time length for new appointments. This setting can be found in the Appointments section of your event's admin area and applies to appointments created on both web and mobile platforms.
When to use
When standardizing meeting lengths across your organization
When most appointments follow a consistent duration pattern
When onboarding new users who need guidance on appropriate meeting lengths
When managing limited meeting room availability
How to do it
Navigate to your event dashboard in the Admin portal.
Select "Appointments" from the left sidebar menu.
Click the "Options" tab at the top of the page.
Locate the "Default Appointment Duration" setting.
Click the dropdown menu to view available duration options.
Standard options include 15, 30, 45, and 60 minutes, but your account may have additional custom durations.
Select your preferred duration from the list.
Choose a duration that reflects the most common meeting length for your event to minimize the need for adjustments.
Click "Save" at the bottom of the page to apply your changes.
Verify that the button briefly changes to "Saved" to confirm your settings were applied.
Troubleshooting
If the default duration isn't applying to new appointments:
Verify you've saved the settings by checking for the "Saved" confirmation
Refresh your browser or mobile app to ensure the latest settings are loaded
Check if a room with fixed durations is overriding your default setting