How to customize company visibility for different attendee types

How to customize company visibility for different attendee types

Customize Company Visibility for Different Attendee Types

The Companies feature in Cadence allows you to control which attendees can see specific companies in your event. Through the Companies Menu › Emails section, you can configure visibility settings to ensure companies are only visible to appropriate attendee groups, creating a personalized experience based on attendance type or group membership.

When to use

  • When showcasing different sponsors to specific attendee segments
  • When creating role-specific company visibility
  • When organizing companies for different departments or regions
  • When controlling access to certain company profiles

Before you start

You must have System Administrator or Event Manager permissions to modify company visibility settings. Required fields are marked with an asterisk (*).

How to do it

    Log in to your Cadence Admin account.
    Navigate to your event dashboard.
    Click on "Companies" in the left sidebar menu.
    Select "Emails" from the submenu.
    Click on the "Options" tab at the top of the page.
The Options tab contains all visibility and configuration settings for the Companies feature.
    Locate the company you want to modify in the list.
    Click the edit (pencil) icon next to the company.
    Find the "Visible to" section in the company settings.
    Select one of the following visibility options:
  • All (everyone can see it)
  • Specified (only visible to selected groups or attendance types)
    If choosing "Specified", select which groups or attendance types should see this company.
If you select both groups and attendance types with "Specified" visibility, users must meet BOTH criteria to see the company.
    Consider whether the company should be visible to in-person attendees, virtual attendees, or both.
    Click "Save" to apply your visibility settings.
    Verify your changes by checking the company list, which will display visibility indicators next to each company.
    Repeat for other companies that need specific visibility settings.

Troubleshooting

If company visibility settings aren't working as expected:
  • Verify that attendees are assigned to the correct groups if using group-based visibility
  • Check that attendance types (in-person/virtual) are correctly set for attendees
  • Ensure the Companies menu item itself is visible to the appropriate attendee groups

Related links

  • How to create company groups
  • How to customize the company display order
  • How to view all companies at a glance