How to leverage Event Schedulers for day-of-event management
How to leverage Event Schedulers for day-of-event management
How to leverage Event Schedulers for day-of-event management
The Events Team menu in Cadence allows you to assign Event Schedulers who can manage web content without having full administrative access. This makes them ideal for handling day-of-event tasks like updating schedule information, managing check-ins, and responding to attendee needs while maintaining proper access control.
When to use
When you need on-site staff to update any content or features within the platform during the event
i.e. Schedule items, Appointment Details, Notifications, Home Tiles, and Custom Pages.
When you want to delegate specific responsibilities without granting full admin access
When you need team members to respond quickly to schedule changes
When managing large events with multiple team members
You must have Admin or Event Manager permissions to assign the Event Scheduler role to others.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "Event Setup" in the left sidebar menu.
Select "Events Team" from the submenu that appears.
Add Event Schedulers by typing their email addresses in the Event Scheduler field.
Event Schedulers can fully edit the web version of your event but cannot access the admin site for configurations.
Click "Save" to apply your changes.
Create a document outlining specific day-of-event responsibilities for your Event Schedulers.
Assign specific areas of responsibility to each Event Scheduler (schedule updates, check-ins, etc.).
Conduct a brief training session to ensure Event Schedulers understand their roles.
Establish a communication channel for Event Schedulers to report issues during the event.
Consider creating a shared document or chat group where Event Schedulers can coordinate their activities during the event.
Review permissions with Event Schedulers so they understand their access limitations.
Designate a lead Admin who can handle any configuration changes that Event Schedulers cannot perform.
Troubleshooting
If Event Schedulers report they cannot access or edit the event:
Verify they have been added as attendees to the event first
Ensure the event is not in "Deactivated" status
Check that they are using the correct login credentials
Confirm they are trying to access the web version, not the admin interface
Related links
How to add Event Schedulers to your event team
How to remove Event Schedulers from your event team
How to distinguish between Event Schedulers and other event roles