The Registration Form in Cadence allows you to set capacity limits for your event, controlling the maximum number of attendees who can register. When enabled, this feature automatically prevents new registrations once the limit is reached, with options to enable a waitlist for capturing additional interest. Access these settings through the People → Registration section in your event's admin dashboard.
When to use
When hosting events with venue capacity restrictions
When you need to limit attendance for logistical or experiential reasons
When you want to create exclusivity or manage resource allocation
When you need to track interest beyond available capacity using waitlists
You must have System Administrator or Event Manager permissions to modify registration capacity settings.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "People" in the left sidebar menu.
Select "Registration" from the submenu that appears.
Click on the "Form" tab at the top of the page.
Toggle "Enable Registration Form" to turn on the registration form feature.
Disabling this setting will remove the registration form from your event's registration process, including capacity controls.
Scroll down to the "Capacity" section.
Toggle "Enable Capacity Limit" to ON.
Enter the maximum number of attendees allowed for your event.
Consider your venue capacity, staffing, and resource availability when setting this limit. For Essential license events, capacity is automatically limited to 5 attendees.
Toggle "Enable Waitlist" to ON if you want to capture additional registrations after capacity is reached.
Set the waitlist behavior for attendees with guests (if guest registration is enabled).
For events with guest registration, waitlist promotion will be manual only to ensure proper capacity management.
Configure email notifications for waitlist status changes.
Click "Save" at the bottom of the page to apply your changes.
Troubleshooting
If capacity settings aren't working as expected, verify that:
The capacity limit is greater than the current number of registered attendees
The event license type supports your desired capacity (Essential events are limited to 5 attendees)
Guest registration settings are properly configured if you're using that feature