Medical Congress Reportable Metrics

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1 - Appointments Planning & Execution:  
Appointment Breakdown: 
# of Appointments Proposed 
# of Appointments Responded -response rate- 
# of Appointments Confirmed -confirmation rate- 
# of Appointments with No Response -response rate- 
 
Appointment Attendance: 
# of Appointments Confirmed 
# of Appointments with Multiple HCPs 
# of Confirmed HCPs and internal attendees 
# of Check-In HCPs / # of HCPs met 
  
Declined Appointments:  
# of Declined Appointments 
Decline rate 
Decline Reasons (Not Attending, Fully Booked, Other)  
 
Cancelled Appointments: 
# of Cancelled Appointments 
Cancellation rate 
Cancellation Reasons (Merged, No Response from HCP, Other – Internal Cancelation Request) 
 
No Shows:  
# of HCPs and internal attendees that did not show up at the appointment 
# of Confirmed Meetings to which all Invited HCPs did not show up   
 
Ancillary Meetings: 
# of Confirmed Ancillary Meetings (Dinners) 
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 2 - Meeting/Appointment Details:  
Appointments by Meeting Objective (Objectives Breakdown)  
Appointments by Division (Medical, Clinical, Commercial)  
Appointments by Topic  
Appointments by Therapeutic Area  
Appointments by Therapeutic Area per Division (Medical, Clinical, Commercial) 
Appointments by Meeting Location (Room Breakdown per Day) 
Appointments by Custom Fields defined by Account 
 3 - HCPs Classification: 
HCPs per Region  
HCPs per Therapeutic Area 
HCPs per Custom Field defined by Account 
4 - Team Attendance: 
Appointments by Person (Team Member):  
Proposed / Invited (on each Congress – Year-to-Year Comparison) 
Total Engagements / Attendance / Engagement Rate (on each Congress – Year-to-Year Comparison) 
 
Appointments by Congress:  
Proposed / Invited (per person – Year-to-Year Comparison) 
Total Engagements / Attendance / Engagement Rate (per person – Year-to-Year Comparison) 
 
Appointments by Condition:  
Proposed (per Congress, per Person and Year-to-Year Comparison) 
Invited (per Congress, per Person and Year-to-Year Comparison) 
Total Engagements (per Congress, per Person and Year-to-Year Comparison) 
Attendance (per Congress, per Person and Year-to-Year Comparison)  
Engagement Rate (per Congress, per Person and Year-to-Year Comparison) 
 5 - User Adoption & Utilization Data: 
Active User Login Trends:  
# of Active Users  
Mobile Logins 
Web Logins 
Active User Logins by Month  
Active Users by Region 
Active Users by Country 
Active Users by Department (Medical, Marketing, Clinical Research, Sales, etc) 
Active Users by Therapeutic Area 
User Activity History per Appointment 
       
 