How to add and configure registration form questions

How to add and configure registration form questions

Add and Configure Registration Form Questions

The Registration Form in Cadence allows you to collect specific information from attendees during the registration process. Through the Registration Menu › Settings section, you can enable event registration, determine registration type, set capacity limits, and configure other essential settings before creating your form questions in the Form tab.

When to use

  • When setting up a new event's registration process
  • When you need to collect specific information from attendees
  • When customizing which fields are required for event registration
  • When creating event-specific registration questions

Before you start

You must have System Administrator or Event Manager permissions to modify registration settings.

How to do it

    Log in to your Cadence Admin account.
    Navigate to your event dashboard.
    Click on "People" in the left sidebar menu.
    Select "Registration" from the submenu that appears.
    Ensure "Enable Event Registration" is toggled on.
Disabling this setting will remove the registration option from your event entirely.
    Select a "Registration Type" from the dropdown menu.
Choose "Public - Open Registration" for events open to anyone, or select a private option to restrict access.
    Enter a "Registration Page URL Short Name" that will appear in your registration link.
This creates a custom URL for your registration page (e.g.,  myevent.eventcadence.com/e/short-name ).
    Set an "Attendee Capacity" if you want to limit the number of registrants.
    Check "Set a Registration Close Date & Time" if you want registration to automatically close on a specific date.
    Enable "Registration Confirmation Emails" to send automatic confirmations to registrants.
    Click "Save" at the bottom of the page to apply your settings.
    Click on the "Form" tab at the top of the page to begin creating your registration questions.
    Toggle "Enable Registration Form" to turn on the registration form feature.
Disabling this setting will remove the registration form from your event's registration process.
    Click the "+" button to add a new question to your registration form.
    Select the question type from the dropdown menu (Short Text, Long Text, Multiple Choice, etc.).
    Enter your question text in the "Question" field.
    Check the "Mark question as required" box if attendees must answer this question.
Required questions are marked with an asterisk (*) on the registration form.
    Configure any additional options specific to your question type.
    Click "Save" to add the question to your form.
    Review your complete registration form to ensure all necessary questions are included.
    Click "Save" at the bottom of the page to apply all your changes.

Troubleshooting

If your registration page isn't accessible after configuration, verify that:
  • "Enable Event Registration" is toggled on
  • You've selected the appropriate Registration Type
  • Your Registration Page URL Short Name doesn't contain special characters
If attendees report issues with the registration form:
  • Verify that all required fields are properly configured
  • Ensure question types match the expected input format
  • Check that conditional logic questions have valid paths for all possible answers

Related links

  • How to create conditional questions in your Registration Form
  • How to edit the Registration Form description
  • How to preview your Registration Form before publishing