How to manage integration settings across multiple events

How to manage integration settings across multiple events

How to manage integration settings across multiple events

The Integrations menu in Cadence allows you to configure connections with third-party services and control platform behavior across your events. When managing multiple events, you can establish consistent integration settings to maintain a unified experience while saving time on repetitive configuration. From the Integrations section (Events > [Event Name] > Integrations), you can efficiently apply and manage these settings across your event portfolio.

When to use

  • When standardizing integration configurations across multiple events
  • When implementing new third-party services across your event portfolio
  • When updating existing integrations for multiple events simultaneously
  • When ensuring consistent platform behavior across related events

Before you start

You must have Admin or Event Manager permissions to access and modify integration settings across multiple events.

How to do it

    Create a template event with your desired integration settings.
    Configure the integrations in this template event exactly as you want them applied to other events.
    Save the template settings by clicking the "Save" button at the bottom of the page.
Document your template event's integration configurations for future reference and consistency.
    Navigate to your account-level settings in the admin interface.
    Select "Default Event Settings" from the menu options.
    Enable the option to apply template settings to new events if available.
Not all account types have access to default event settings. Contact your account manager if this option is not visible.
    Create a list of existing events that need integration updates.
    Access each event individually through the admin dashboard.
    Navigate to the Integrations section for each event.
    Apply the same configuration as your template event.
Changing integration settings for live events may temporarily disrupt service. Consider scheduling updates during low-traffic periods.
    Test each integration after configuration to ensure proper functionality.
    Document which events have been updated with the new integration settings.
    Create a maintenance schedule for regular review of integration settings across events.

Troubleshooting

If integration settings aren't applying correctly across events, verify that:
  • You have the necessary permissions for each event
  • The third-party service is operational and compatible with all events
  • Account-level restrictions aren't preventing certain integrations

Related links

  •  How to access the Integrations menu in your event 
  •  How to save integration settings after making changes 
  •  How to understand the purpose of each integration option