How to enable and configure event-level custom fields

Enable and Configure Event-Level Custom FieldsThe Onboarding Fields section allows you to collect additional profile information from attendees when they first access your event. By enabling event-level custom fields, you can gather specific data relevant to your event and control which fields attendees must complete during the onboarding process.
When to useWhen collecting event-specific information from attendees
When customizing profile data required for event participation
When different events require different types of attendee information
When segmenting attendees based on profile information
Before you startYou must have System Administrator or Event Manager permissions to configure these settings.
How to do itLog in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Onboarding" from the left sidebar menu.
Click on the "Fields" tab at the top of the page.
Check the "Enable Event-Level Custom Fields" box.
You can click the "here" link to set up or edit your event-level custom fields if needed.
Choose one of the following options:
"All fields" to display all available custom fields during onboarding
"Selected fields" to choose specific custom fields to display
Select the specific fields you want to include if you chose "Selected fields."
Limiting the number of fields can improve completion rates by making the onboarding process quicker for attendees.
Click "Save" to apply your changes.
TroubleshootingIf attendees report issues with the onboarding process:
Verify that all selected custom fields are properly configured
Ensure the onboarding flow is enabled in the Settings tab
Check that required fields don't contain validation errors that prevent completion