This guide shows how to edit and send emails from the Attendees feature in the Admin site.
1. Email Templates
- From People → Attendees → Email tab, you’ll find 4 default templates:
- Registration Confirmation Email → sent automatically when someone registers.
- Welcome Email → manual send, welcomes attendees to access the platform/app.
- Invite Email → manual send, invites attendees to access the platform/app.
- Subscribe Email → optional, lets attendees add sessions to personal calendars (manual send).
2. Editing Emails
- Email Template dropdown → pick which template to edit.
- Email From (Display Name) → usually event name (so attendees recognize it).
- Template Subject & Body → can include Attributes (e.g., First Name, Event Name, Dates, Location) for personalization.
- Editing Tools → change text, fonts, alignment, add links, images, or new attributes.
- Email Image → upload your own or choose from Pexels (check size specs).
3. Creating Custom Templates
- Click + (Blue button) on Emails tab → choose Simple Communication.
- Name the email (internal use only).
- Choose recipients → Registered attendees only, or both Registered + Invited.
- Save → then design and reuse it as needed.
4. Sending Emails
- Go to Attendees tab.
- Click Bulk Actions → choose the email you want to send.
- Confirm the pop-up with the number of recipients.
- Emails go to all attendees or just a refined list (if filtered).
If you add new attendees later, you can resend communications—either to everyone or just the new people.
Best Practices:
- Personalize emails with attributes for a professional touch.
- Test layout and images before bulk sending.
- Use Bulk Actions carefully to avoid duplicates.