Event check-in allows you to track attendance by marking participants as "checked in" when they arrive at your event. This feature helps generate accurate attendance reports and verify that registered attendees actually participated. The check-in process can be managed through the People section of your Cadence event.
When to use
When tracking attendance at your event or specific sessions
When generating attendance reports for compliance or analytics
When verifying registered attendees' participation
When managing guest check-ins for attendees who bring companions
Before you start
You must have Admin, Event Manager, or Event Scheduler permissions to check in attendees.
How to do it
Log in to your Cadence account.
Navigate to your event dashboard.
Select "People" from the left sidebar menu.
Click "Attendees" in the submenu.
Locate the attendee you want to check in from the list.
Use the search bar at the top of the attendee directory to quickly find specific attendees.
Click the check-in button next to the attendee's name.
If guest check-in is enabled for your event, you'll see options to check in both the primary attendee and their guests.
Confirm the check-in when prompted.
For events with "Check-In Per Event Day" enabled, you'll need to select which day you're checking the attendee in for.
Review the attendee's status, which should now show as "Checked In" with a green indicator.
Continue checking in other attendees as needed.
Once an attendee is checked in, their status cannot be automatically reverted. You must manually change it back if needed.
Troubleshooting
If the check-in button is not visible:
Verify that check-in is enabled for your event in the Admin settings
Confirm you have the proper permissions to check in attendees
Ensure the event is currently active and not in draft mode