How to set up registration close dates and times

How to set up registration close dates and times

Set Registration Close Dates and Times

The Registration Menu in Cadence allows you to set specific dates and times when registration for your event will automatically close. Through the Registration Menu › Settings section, you can configure these settings to control when attendees can no longer register, helping you manage attendance and preparation for your event.

When to use

  • When hosting in-person events that require advance preparation based on attendee counts
  • When you need to close registration before the event date
  • When managing catering, materials, or staffing that requires finalized attendance numbers
  • When you want to automate the closing of registration without manual intervention

Before you start

You must have System Administrator or Event Manager permissions to modify registration settings.

How to do it

    Log in to your Cadence Admin account.
    Navigate to your event dashboard.
    Click on "People" in the left sidebar menu.
    Select "Registration" from the submenu that appears.
    Ensure "Enable Event Registration" is toggled on.
Disabling this setting will remove the registration option from your event entirely.
    Check the box for "Set a Registration Close Date & Time".
    Select the date and time when registration should close using the date picker.
Choose a date and time that allows you enough preparation time before the actual event occurs.
    Click "Save" at the bottom of the page to apply your changes.
After the specified date and time, the registration button will display "Registration Closed" instead of "Register".

Troubleshooting

If registration is not closing at the specified time:
  • Verify that the correct time zone is set for your event
  • Check that you've saved your changes after setting the close date and time
  • Ensure the event registration is enabled

Related links

  • How to enable the Registration Form for your event
  • How to implement registration capacity limits
  • How to set up your first Registration Form