The Groups feature in Cadence allows you to manage group membership by removing attendees who no longer need to be part of specific groups. From the Groups Menu, you can efficiently remove individual members or perform bulk removals to keep your groups organized and relevant throughout your event.
When to use
When attendees no longer need access to group-specific content
When updating group membership after role changes
When correcting mistaken group assignments
When reorganizing groups for better event management
Before you start
You must have System Administrator or Event Manager permissions to remove members from groups. If the group is marked as "Administrative," only administrators can modify its membership.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Groups" from the left sidebar menu.
Locate the group you want to modify in the groups list.
Click on the group name to open its details page.
You can use the search bar at the top of the Groups page to quickly find a specific group.
Select the "Members" tab within the group details page.
Find the member you want to remove from the list.
Click the "Remove" option next to the member's name.
Removing a member cannot be undone. The user will immediately lose access to any group-specific content.
Confirm the removal when prompted.
Verify that the member no longer appears in the group's member list.
Repeat steps 7-10 for any additional members you need to remove.
Return to the main Groups list by clicking "Back to Groups" when finished.
Troubleshooting
If you cannot remove a member from a group:
Verify you have the correct permissions (System Administrator or Event Manager)
Check if the group is an account-level group, which may have different permission requirements
Ensure the member is not assigned to critical event functions through this group