How to create a notification strategy based on event type and audience
How to create a notification strategy based on event type and audience
Create a Notification Strategy Based on Event Type and Audience
The Notifications Settings page in Cadence allows you to create a tailored notification strategy that matches your specific event type and audience needs. By strategically configuring Schedule Reminders, Live Feed notifications, and Messaging Channels alerts, you can ensure participants receive the right information at the right time without overwhelming them with unnecessary alerts.
When to use
When planning communication strategies for different event types (conferences, trade shows, internal meetings)
When managing notification volume for diverse audience segments
When coordinating multiple communication channels for hybrid events
When seeking to improve attendee engagement for specific event formats
Before you start
You must have Admin or Event Manager permissions to modify notification settings.
How to do it
Navigate to your event dashboard in Cadence.
Select "Notifications" from the left sidebar menu.
Click the "Settings" tab at the top of the page.
Identify your event type and audience before configuring settings.
Different event types require different notification strategies. For example, large conferences may need earlier schedule reminders than small meetings.
Configure Schedule Reminders based on your event venue size.
Choose longer times (25-60 minutes) for large venues where attendees need more travel time between sessions, and shorter times (5-15 minutes) for compact venues.
Adjust Live Feed notifications based on your social engagement goals.
Enabling Live Feed notifications for large events with active social posting can quickly lead to notification fatigue. Consider disabling for high-volume events.
Set Messaging Channels notifications according to your communication needs.
Private channel members always receive notifications regardless of this setting, so this only affects public channel notifications.
Review your combined settings to ensure they create a balanced notification experience.
Click "Save" at the bottom of the page to apply your strategy.
Create a test notification to verify your settings work as expected.
Gather feedback from a small group of attendees before your event begins.
Adjust settings if necessary based on initial feedback.
Troubleshooting
If attendees report not receiving notifications:
Verify they haven't disabled push notifications on their devices
Confirm the notification settings are properly saved in your event
Check that attendees have the latest version of the Cadence mobile app (v2.7.404 for Android or v2.7.393 for iOS)
Related links
How to understand the different notification types available in Cadence
How to enable or disable Schedule Reminders for attendees
How to test notification delivery after configuration