Video chat allows you to have face-to-face conversations with other event attendees directly through the Cadence platform. This feature must be enabled by event administrators in the Attendees Settings section and may be restricted to connected attendees only, depending on your event's configuration.
When to use
When you want to have a real-time video conversation with another attendee
When text messaging isn't sufficient for your discussion
When you need to share visual information or demonstrations
When you prefer face-to-face communication for networking
Before you start
Video chat must be enabled by your event administrator. If the "Enable Video Chat" option is turned off in Attendees Settings, this feature will not be available.
How to do it
Log in to your Cadence account.
Navigate to your event dashboard.
Click on "People" in the left sidebar menu.
Select "Attendees" from the submenu.
Find the attendee you want to video chat with using the search bar or by browsing the directory.
Use filters to narrow down attendees by groups, roles, or other criteria by clicking the "Refine" button.
Click on the attendee's name or profile card to view their profile.
Look for the video chat icon in the contact options section of their profile.
If the "Only Connections" setting is enabled, you'll need to connect with the attendee before initiating a video chat.
Click the video chat icon to start a video call request.
Wait for the attendee to accept your video chat request.
Ensure your camera and microphone permissions are enabled when prompted by your browser.
Begin your conversation once the connection is established.
End the call by clicking the red hang-up button when finished.
Troubleshooting
If you cannot initiate a video chat:
Verify that video chat is enabled for the event
Check if you need to connect with the attendee first
Ensure your browser has permission to access your camera and microphone
Try using a different browser or device if issues persist