The Event Check-In feature in Cadence allows you to track attendance by marking participants who didn't attend as "No Show." This helps maintain accurate attendance records and provides valuable data for post-event reporting and analysis.
When to use
When an attendee confirmed but didn't attend the event
When generating attendance reports that require no-show data
When tracking participation metrics for compliance purposes
When analyzing attendance patterns for future event planning
Before you start
You must have Admin, Event Manager, or Event Scheduler permissions to mark attendees as No Show.
How to do it
Log in to your Cadence account.
Navigate to your event dashboard.
Select "People" from the left sidebar menu.
Click "Event Check-In" in the submenu.
Locate the attendee you want to mark as No Show in the attendee list.
Use the search bar at the top of the page to quickly find specific attendees by name, email, or company.
Click the "No Show" button next to the attendee's name.
If you don't see the No Show button, make sure the attendee hasn't already been checked in.
Confirm your selection when prompted.
Once an attendee is marked as No Show, this action cannot be automatically reverted. You must manually change it back if needed.
Verify the attendee's status has changed to "No Show" with the appropriate indicator.
Continue marking other no-show attendees as needed.
Troubleshooting
If you accidentally mark an attendee as No Show, you must manually update their status to "Checked In" through the same interface.