The Groups feature in Cadence allows you to promote active participation in your event's groups through strategic communication and configuration. From the Groups Menu › Settings section, you can enable self-service group creation and develop a communication strategy to ensure attendees understand how to use groups effectively for networking, content access, and collaboration.
When to use
When launching a new event with group functionality
When participation in existing groups is lower than expected
When groups are central to your event's networking strategy
When you want to increase collaboration among attendees
Before you start
You must have System Administrator or Event Manager permissions to configure group settings and send communications to attendees.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Groups" from the left sidebar menu.
Click on "Settings" in the submenu that appears.
Enable the "Allow Users to Create Groups" setting.
When enabled, this setting empowers attendees to form their own interest-based groups, increasing ownership and participation.
Click "Save" to apply your settings.
Create a communication plan that highlights:
Benefits of joining groups
How to find and join existing groups
How to create new groups (if enabled)
Examples of successful group activities
Add group information to your event welcome materials.
Include screenshots of the Groups interface to help attendees locate this feature easily.
Send a targeted notification about groups when your event launches.
Highlight groups in your event's home screen or featured content.
Assign group moderators to seed discussions and welcome new members.
Active moderators can significantly increase engagement by initiating conversations and making new members feel welcome.
Create exclusive content or activities only available to group members.
Recognize active participants with badges or mentions in event communications.
Monitor group activity and send gentle reminders to inactive groups.
Avoid sending too many notifications, as this may lead to notification fatigue and decreased engagement.
Collect feedback about the group experience to improve future events.
Troubleshooting
If group participation remains low:
Verify that groups are visible in the main navigation
Check that group benefits are clearly communicated
Consider seeding groups with discussion topics or questions
Ensure that group creation process is intuitive and simple