The Event Check-In feature in Cadence allows you to track attendance by marking participants as "checked in" when they arrive. From the Event Check-In menu, you can configure settings, view attendance statistics, and manage the check-in process for both internal attendees and customers.
When to use
When tracking attendance at your event or specific sessions
When generating attendance reports for compliance or analytics
When verifying registered attendees' participation
When managing guest check-ins for attendees who bring companions
You must have Admin, Event Manager, or Event Scheduler permissions to check in attendees.
How to do it
Log in to your Cadence account.
Navigate to your event dashboard.
Select "People" from the left sidebar menu.
Click "Event Check-In" in the submenu.
Locate the attendee you want to check in from the list.
Use the search bar at the top of the attendee directory to quickly find specific attendees.
Click the check-in button next to the attendee's name.
If guest check-in is enabled for your event, you'll see options to check in both the primary attendee and their guests.
Confirm the check-in when prompted.
For events with "Check-In Per Event Day" enabled, you'll need to select which day you're checking the attendee in for.
Review the attendee's status, which should now show as "Checked In" with a green indicator.
Continue checking in other attendees as needed.
Once an attendee is checked in, their status cannot be automatically reverted. You must manually change it back if needed.
Troubleshooting
If check-in settings aren't appearing in the mobile app, ensure you're using the latest version of the Cadence app (v2.7.404 for Android or v2.7.393 for iOS) and try refreshing your event data.