How to configure default Live Feed settings for new events

How to configure default Live Feed settings for new events

Configuring Default Live Feed Settings for New Events

The Live Feed settings in Cadence allow you to establish default configurations that will apply to all newly created events in your account. By accessing these settings through the Live Feed Menu › Settings section, you can standardize how social interactions function across your organization's events, including feed structure, participation options, and moderation controls.

Before you start

You must have System Administrator permissions to configure default Live Feed settings at the account level.

How to do it

    Log in to your Cadence admin dashboard.
    Navigate to your account settings page.
    Select Live Feed from the left navigation menu.
    Click the Settings tab at the top of the page.
    Choose your default feed structure by selecting either:
  • Single Feed (for one main conversation stream)
  • Multiple Feed (to create topic-specific feeds)
Multiple Feed mode is recommended for organizations that typically run larger events where conversations need to be organized by topic, session, or department.
    Configure default participation settings by checking or unchecking:
  • "Disable Audience Participation (Main Feed)" to control who can post
  • "Enable Post Approval (Main Feed)" to moderate content before it appears
If you enable post approval as the default, ensure event teams understand they will need to assign moderators to review and approve posts during events.
    Set social media integration by checking "Enable X/Twitter Feed" if you want this enabled by default.
    Click Save to apply your default settings.
    Verify your settings by creating a test event and confirming the Live Feed settings match your defaults.

Troubleshooting

If new events aren't inheriting your default settings, verify that you've saved your changes and that you're creating events within the same account where the defaults were configured.