Appointments - Public Availability Link

Understanding Public Availability in Appointments

Public Availability is a powerful feature in the Event Cadence platform that allows users to create shareable appointment booking links that can be distributed widely without targeting specific individuals.

What is Public Availability?

Public Availability provides a publicly accessible URL that can be shared with anyone who can then book an appointment through it. Unlike standard Ask Customer links which are sent to specific email addresses, Public Availability links can be shared broadly, making them ideal for volume booking and establishing new relationships.

Key Benefits

  • Open Access: Links can be shared with anyone, not just pre-existing contacts
  • Volume Booking: Excellent for situations where you're looking to schedule a high number of appointments
  • New Relationships: Helps connect with stakeholders you don't already have in your database
  • Round-Robin Scheduling: Support for different types/styles of appointments
  • Automatic Customer Creation: When someone books through a Public Availability link, they're automatically added to your customer database if they don't already exist

How to Access Public Availability

In the web interface, navigate to:
    Appointments
    Public Availability
    Create/Edit Public Availability link

Creating Public Availability Links

When creating Public Availability links, you can customize various aspects:
  • Set available time slots
  • Define meeting duration
  • Specify meeting locations
  • Add organizers and internal attendees
  • Include meeting topics and objectives

Use Cases

Public Availability is particularly valuable for:
  • Conference Networking: At events like ASCO, where our platform facilitated over 4,000 confirmed appointments
  • Healthcare Professional Engagement: Pharmaceutical companies use this for medical engagements
  • Sales Opportunities: Companies looking to expand their customer base

Best Practices

    Create Multiple Links: Consider creating different Public Availability links for different types of meetings or teams
    Clear Naming: Use descriptive names for your Public Availability links to track their purpose
    Monitor Bookings: Regularly check who has booked through your Public Availability links
    Set Appropriate Time Blocks: Ensure your availability accurately reflects when you can meet

Getting Started

To begin using Public Availability:
    Ensure you have the appropriate permissions in your Event Cadence account
    Navigate to the Appointments section
    Select "Public Availability" from the menu
    Click "Create" to set up your first Public Availability link
    Share the generated URL with your target audience
Public Availability transforms how you manage appointments by opening up scheduling to a broader audience, streamlining the booking process, and helping you connect with new contacts efficiently.