How to set up registration for schedule items with tracks

How to set up registration for schedule items with tracks

Set Up Registration for Schedule Items with Tracks

The Registration Form in Cadence allows you to enable schedule item registration during the event registration process, including the ability to organize these items by tracks. Through the Registration Menu › Schedule section, you can configure track-based registration to let attendees select sessions from different categories while completing their event registration, with options to set maximum selections per track to manage capacity and ensure balanced participation.

When to use

  • When organizing events with multiple concurrent sessions organized by tracks
  • When you need to limit how many sessions attendees can select from each track
  • When you want attendees to register for specific sessions during event registration
  • When managing capacity for different types of sessions or activities

Before you start

You must have System Administrator or Event Manager permissions to modify registration settings.

How to do it

    Log in to your Cadence Admin account.
    Navigate to your event dashboard.
    Click on "People" in the left sidebar menu.
    Select "Registration" from the submenu that appears.
    Click on the "Form" tab at the top of the page.
    Toggle "Enable Registration Form" to turn on the registration form feature.
Disabling this setting will remove the registration form from your event's registration process.
    Click on the "Website Builder" tab.
    Select "Content" from the secondary navigation.
    Add a "Link to Schedule Item" or "Session by Track" section to your registration form.
    Click on the newly added section to configure it.
    Select the "Options" tab within the section settings.
    Enable the "Enable session registration during event registration" option.
This allows attendees to register for schedule items directly during the event registration process.
    Configure minimum and maximum selections if needed.
Setting a minimum number requires attendees to select at least that many schedule items before completing registration.
    Navigate to "Schedule" in the left sidebar menu.
    Select "Options" from the submenu.
    Enable "Tracks" by checking the box.
    Enable "Multiple Track Types" if you need to organize tracks into categories.
    Click "Save" to apply your track settings.
    Select "Tracks" from the Schedule submenu.
    Create tracks for your schedule items by clicking the "+" button.
    Set a "Maximum Selection" value for each track if you want to limit how many items attendees can select per track.
Track maximum selections will be enforced both during event registration and on the event website.
    Return to the Registration form builder and ensure your tracks are properly displayed.
    Click "Save" at the bottom of the page to apply all your changes.

Troubleshooting

If attendees report being unable to select schedule items during registration:
  • Verify that schedule items have been added to the full schedule
  • Check that track visibility settings match your registration form group settings
  • Ensure maximum selection limits aren't set too low for your event needs