The Multiple Track Types feature in Cadence allows you to create different categories of tracks for organizing schedule items in more complex ways. Located in the Schedule Menu › Settings section, this feature helps you categorize sessions by multiple dimensions such as topic, format, audience level, or any other classification that makes sense for your event.
When to use
When organizing events with sessions that need to be categorized in multiple ways
When you want attendees to filter the schedule by different types of categories
When creating a complex agenda that benefits from multi-dimensional organization
When you need different track types for different purposes (e.g., topics vs. difficulty levels)
Before you start
You must have System Administrator or Event Manager permissions to enable and configure Multiple Track Types. The Tracks feature must be enabled first before you can use Multiple Track Types.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "Schedule" in the left sidebar menu.
Select "Settings" from the submenu that appears.
Locate the "Enable Tracks" checkbox in the settings panel.
Check the box to enable the Tracks feature.
Multiple Track Types cannot be enabled unless Tracks are enabled first.
Check the "Multiple Track Types" box to enable categorization of tracks.
Click "Save" to apply your settings changes.
Select "Tracks" from the Schedule submenu.
After enabling Multiple Track Types, you'll see the default track type at the top of your tracks list.
Click on the default track type to edit its name if desired.
You can change the name of the default track type by navigating to Schedule › Labels.
Click the "+" button to create a new track type.
Enter a descriptive name for your track type (e.g., "Format", "Audience Level").
Save your new track type.
Click the "+" button within each track type to create tracks.
Assign tracks to schedule items by editing each item and selecting the appropriate track(s).
When creating schedule items, you can assign tracks from different track types to the same item for more precise categorization.
Add tracks to your event menu as featured items if you want attendees to quickly access filtered views.
Troubleshooting
If track filtering doesn't work properly:
Verify that at least one default track exists, as track filtering requires at least one track in the default track type
Check that tracks are properly assigned to schedule items
Ensure that track visibility settings allow the intended audience to see the tracks
Related links
How to set up and use Tracks for organizing schedule items
How to create a consistent labeling strategy across your event
How to set up registration for schedule items with tracks