The Groups feature in Cadence allows you to remove groups that are no longer needed for your event. Deleting a group removes it from your event entirely, including all member associations. This process is managed through the Groups menu and helps keep your event organized by eliminating outdated or unnecessary groups.
When to use
When a group is no longer relevant to your event
When you've created a duplicate group by mistake
When restructuring your event's organization
When cleaning up after an event has concluded
Before you start
You must have System Administrator or Event Manager permissions to delete groups. If the group is marked as "Administrative," only administrators can delete it.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Groups" from the left sidebar menu.
Locate the group you want to delete in the groups list.
You can use the search bar at the top of the Groups page to quickly find a specific group.
Click on the group name to open its details page.
Click the "Options" button in the upper right corner of the group details page.
Select "Delete Group" from the dropdown menu.
Deleting a group cannot be undone. All member associations will be permanently removed.
Review the confirmation dialog that appears.
Click "Yes, delete" to confirm the deletion.
Verify that the group has been removed from your groups list.
Troubleshooting
If you cannot delete a group:
Verify you have the correct permissions (System Administrator or Event Manager)
Check if the group is an account-level group, which cannot be deleted from within an event
Ensure the group is not currently being used for critical event functions like schedule assignments