How to set up required vs. optional fields in your Registration Form
How to set up required vs. optional fields in your Registration Form
Set Up Required vs. Optional Fields in Your Registration Form
The Registration Form feature in Cadence allows you to control which questions attendees must answer and which are optional during the registration process. Through the Registration Menu › Form section, you can designate specific fields as required to ensure you collect essential information while keeping other fields optional for a more flexible registration experience.
When to use
When collecting both essential and supplementary information from attendees
When certain information is critical for event planning while other details are helpful but not mandatory
When creating a balanced registration experience that prioritizes completion
Before you start
You must have System Administrator or Event Manager permissions to modify registration form settings.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "People" in the left sidebar menu.
Select "Registration" from the submenu that appears.
If you don't see the Registration option, you may need to enable it first in your event settings.
Click on the "Form" tab at the top of the page.
Toggle "Enable Registration Form" to turn on the registration form feature.
Disabling this setting will remove the registration form from your event's registration process.
Click the "+" button to add a new question to your registration form.
Select the question type from the dropdown menu (Short Text, Long Text, Multiple Choice, etc.).
Enter your question text in the "Question" field.
Check the "Mark question as required" box if attendees must answer this question.
Required questions are marked with an asterisk (*) on the registration form.
Leave the "Mark question as required" box unchecked for optional questions.
Configure any additional options specific to your question type.
Click "Save" to add the question to your form.
Repeat steps 7-13 for each question you want to add, marking each as required or optional.
Review your complete registration form to ensure the right balance of required and optional fields.
Limit required fields to essential information only to improve completion rates.
Click "Save" at the bottom of the page to apply all your changes.
Troubleshooting
If attendees report issues with your registration form, check that:
Required fields are clearly marked with asterisks
The total number of required fields isn't excessive
Required fields don't have validation rules that might be difficult to satisfy