How to communicate the availability of Collections to attendees

How to Communicate the Availability of Collections to AttendeesThe Collections feature in Cadence provides a centralized way for attendees to access important event resources. From the Collections Menu › Settings area, you can configure how collections are presented, then develop a communication strategy to ensure attendees know where to find these valuable resources and how to use them effectively.
When to useWhen launching a new event with important resource collections
When adding new collections during an ongoing event
When you want to increase engagement with your content resources
When attendees need guidance on finding specific materials
Before you startYou must have Admin or Event Manager permissions to configure collections and send communications to attendees.
How to do itNavigate to your event in the Cadence admin dashboard.
Select Collections from the left sidebar navigation.
Click the "Settings" tab at the top of the Collections page.
Review your current collection settings to ensure they align with your communication plan.
Decide whether to keep or disable the "Recently Viewed" section based on your event needs.
Keeping "Recently Viewed" enabled helps attendees quickly return to content they've previously accessed.
Create an announcement about your collections through the Notifications feature.
Be specific about what content attendees can find in each collection to increase interest.
Include collection information in your welcome email to attendees.
Add collection highlights to your event's Home page using Home Tiles.
Create a custom page with instructions on how to navigate collections if needed.
Consider adding a "Resources" or "Materials" menu item that links directly to your collections.
Use descriptive names for menu items like "Presentations," "Handouts," or "Session Recordings" rather than generic terms.
Mention collections during opening sessions or announcements.
Send targeted notifications when adding new content to specific collections.
Avoid sending too many notifications about collections as this may overwhelm attendees.
Use direct messaging to guide attendees who ask about specific resources.
Monitor collection usage through reports to identify which communication methods are most effective.
TroubleshootingIf attendees report they cannot find collections:
Verify the collections are published and not in draft status
Confirm the attendees have the appropriate visibility permissions
Check that collections are properly linked in the event menu
Related links﻿ How to create your first Collection ﻿
﻿ How to manage Collection visibility settings ﻿
﻿ How to link Collections to menu items ﻿