The Groups feature in Cadence allows you to organize attendees into logical categories for easier management and targeted communication. From the Groups Menu, you can navigate between different sections to create, manage, and configure groups, helping you maintain the right balance between collaboration and control for your event.
When to use
When managing multiple attendee groups in your event
When switching between group creation, editing, and settings
When reviewing group membership across different groups
When configuring group visibility and permissions
Before you start
You must have System Administrator or Event Manager permissions to access and navigate all Groups sections.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Groups" from the left sidebar menu.
Review the main Groups navigation tabs at the top of the page:
Groups (default view)
Settings
Account Groups (if enabled)
Click on the "Groups" tab to view and manage all existing groups.
This is where you'll spend most of your time creating and managing groups for your event.
Use the search bar at the top of the Groups list to quickly find specific groups by name.
Click on any group name to view its details and members.
Navigate to the "Members" tab within a group to see and manage its participants.
Return to the main Groups list by clicking "Back to Groups" or using the breadcrumb navigation.
Click the "Settings" tab to configure group creation permissions.
The Settings tab controls whether attendees can create their own groups or if group creation is restricted to administrators only.
Toggle "Allow Users to Create Groups" on or off based on your event requirements.
Click "Save" to apply your changes to the Settings.
Select the "Account Groups" tab (if available) to view groups that exist at the account level.
Changes made to Account Groups will affect all events that use these groups, not just your current event.
Use the breadcrumb navigation at the top of the page to return to higher-level menus when needed.
Troubleshooting
If you cannot access certain Groups sections:
Verify you have Admin or Event Manager permissions
Confirm the Groups feature is included in your Cadence license type
Check that Groups has been added as a menu item in Event Setup > Menu