How to use Track Categories to organize complex event schedules

How to use Track Categories to organize complex event schedules

Use Track Categories to Organize Complex Event Schedules

The Multiple Track Types feature in Cadence allows you to create different categories of tracks for organizing complex event schedules in multiple dimensions. Located in the Schedule Menu › Settings section, this feature helps you categorize sessions by topic, format, audience level, or any other classification system that makes sense for your event, giving attendees more flexible ways to filter and find relevant content.

When to use

  • When organizing events with sessions that need to be categorized in multiple ways
  • When you want attendees to filter the schedule by different types of categories
  • When creating a complex agenda that benefits from multi-dimensional organization
  • When you need different track types for different purposes (e.g., topics vs. difficulty levels)

Before you start

You must have System Administrator or Event Manager permissions to enable and configure Multiple Track Types. The Tracks feature must be enabled first before you can use Multiple Track Types.

How to do it

    Log in to your Cadence Admin account.
    Navigate to your event dashboard.
    Click on "Schedule" in the left sidebar menu.
    Select "Settings" from the submenu that appears.
    Check the "Enable Tracks" box to enable the Tracks feature.
Multiple Track Types cannot be enabled unless Tracks are enabled first.
    Check the "Multiple Track Types" box to enable categorization of tracks.
    Click "Save" to apply your settings changes.
    Select "Tracks" from the Schedule submenu.
After enabling Multiple Track Types, you'll see the default track type at the top of your tracks list.
    Click on the default track type to edit its name if desired.
You can change the name of the default track type by navigating to Schedule › Labels.
    Click the "+" button to create a new track type.
    Enter a descriptive name for your track type (e.g., "Format", "Audience Level").
    Save your new track type.
    Click the "+" button within each track type to create individual tracks.
    Assign tracks to schedule items by editing each item and selecting the appropriate track(s).
When creating schedule items, you can assign tracks from different track types to the same item for more precise categorization.
    Add tracks to your event menu as featured items if you want attendees to quickly access filtered views.

Troubleshooting

If tracks from deleted categories still appear when assigning tracks to schedule items, this is a known issue. Contact support to have these orphaned tracks removed from your event.

Related links

  • How to customize the Track label for schedule items
  • How to set up and use Tracks for organizing schedule items
  • How to communicate custom terminology to event staff