How to verify integration settings are properly applied
How to verify integration settings are properly applied
How to verify integration settings are properly applied
The Integrations menu in Cadence allows you to connect your event with third-party services and control platform behavior. After configuring integrations, it's important to verify that your settings have been properly applied to ensure they're functioning as expected. This guide walks you through the verification process from the Integrations section (Events > [Event Name] > Integrations).
When to use
After configuring a new integration to confirm settings are active
When troubleshooting integration issues
Before an event goes live to verify all integrations are working properly
After making changes to existing integration settings
Before you start
You must have Admin or Event Manager permissions to access and verify integration settings.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "Event Setup" in the left sidebar menu.
Select "Integrations" from the submenu.
Review the current integration settings displayed on the page.
Look for visual indicators like checkmarks or "Enabled" status labels that confirm your settings are active.
Verify Weglot language translation settings if enabled.
If enabled, confirm your API key is correctly entered and not showing as empty or invalid.
Check the Events Menu visibility settings for both web and mobile platforms.
Test each integration by visiting the relevant section of your event.
Some integrations may take up to 15 minutes to fully propagate after saving changes.
Confirm third-party connections by checking for data flow between systems.
Document any discrepancies between expected and actual integration behavior.
Make adjustments to settings as needed and save your changes.
Refresh your event page to see the updated integration settings take effect.
Troubleshooting
If integration settings aren't applying correctly, ensure you've clicked the "Save" button after making changes. For persistent issues, verify that API keys are valid, third-party services are operational, and your account has the necessary permissions. Mobile app users should ensure they're using the latest version (v2.7.404 for Android or v2.7.393 for iOS).