How to implement Signature Capture for schedule check-ins
How to implement Signature Capture for schedule check-ins
Implement Signature Capture for Schedule Check-ins
The Schedule Settings page in Cadence allows you to configure signature capture requirements for schedule item check-ins. Through the Schedule Menu › Settings section, you can enable attendees to provide their signature when checking in for sessions, creating a verifiable record of attendance that's especially useful for compliance tracking or when proof of participation is required.
When to use
When legal verification of attendance is required
For sessions requiring compliance documentation
When signature proof is needed for regulatory purposes
For high-security events where identity verification is critical
Before you start
You must have System Administrator or Event Manager permissions to configure signature capture settings. This feature is only available on mobile devices through the Cadence app, not on the web interface.
How to do it
Log in to your Cadence account.
Navigate to your event dashboard.
Select "Schedule" from the left sidebar menu.
Click the "Settings" tab at the top of the Schedule page.
Toggle "Enable Standard Attendee Check-in" to ON if not already enabled.
Signature capture requires the standard check-in feature to be enabled first.
Scroll down to the check-in configuration section.
Toggle "Enable Signature Capture Check-in" to activate the signature requirement.
When enabled, attendees will be prompted to sign on their device screen during the check-in process.
Consider enabling "Enable Customers Check-in" if you want to track external participants separately.
Click "Save" to apply your changes.
Test the signature capture process using the Cadence mobile app.
Signature capture only works on mobile devices through the Cadence app (v2.7.404 for Android or v2.7.393 for iOS), not on the web interface.
Troubleshooting
If signatures aren't being uploaded to the server, ensure your mobile device has a stable internet connection. Recent versions of the Cadence app (v2.7.365 and later) include offline signature storage that will sync when connectivity is restored.