The Collections feature in Cadence allows you to track how attendees interact with your content resources. From the Collections Menu › Settings area, you can generate usage reports that show which collections and content items are being accessed most frequently, helping you understand engagement patterns and optimize your content strategy.
When to use
When evaluating which content resources are most valuable to attendees
When measuring engagement with specific collections or materials
When reporting on content usage to stakeholders
When planning future content based on attendee preferences
Before you start
You must have Admin or Event Manager permissions to access collection usage reports.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Collections" from the left sidebar navigation.
Click the "Reports" tab at the top of the Collections page.
If you don't see the Reports tab, verify that you have the appropriate permissions.
Choose "Collection Content Report" to view overall content usage statistics.
Review the metrics displayed, including unique users and total opens for each content item.
Filter the report by date range to analyze usage during specific event phases.
Sort the data by clicking column headers to identify most-accessed content.
Select "Collection Content - Access Report" to view individual user access details.
This report shows which specific users accessed each content item and when.
Apply filters to narrow results by content type, collection, or user group.
Export the report by clicking the "Export" button in the top-right corner.
Select your preferred format (CSV or Excel).
Return to the Collections menu to make any content adjustments based on your findings.
Consider promoting underutilized but important content or archiving unused materials.
Content with low engagement might need better visibility in your event navigation or promotional messaging.
Check visibility settings for collections with unexpectedly low engagement.
Collections with restricted visibility will naturally show lower engagement metrics, as fewer attendees can access them.
Troubleshooting
If usage reports show no data:
Verify the collection is published and visible to attendees
Confirm the date range includes the period when the collection was active
Check that attendees have the necessary permissions to access the collection