How to configure the Registration site layout for mobile devices

Configure the Registration Site Layout for Mobile DevicesThe Registration site is often the first touchpoint attendees have with your event. Through the Registration Menu › Form section, you can optimize how your registration page displays on mobile devices, ensuring a smooth experience for attendees registering via smartphones. Proper mobile layout configuration improves registration completion rates by presenting information in a logical, easy-to-navigate format.
When to useWhen a significant portion of your attendees will register via mobile devices
When your registration page appears cluttered on mobile screens
When you need to prioritize certain content for mobile users
When troubleshooting mobile registration completion issues
Before you startYou must have System Administrator or Event Manager permissions to modify registration layout settings.
How to do itLog in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "People" in the left sidebar menu.
Select "Registration" from the submenu that appears.
Click on the "Form" tab at the top of the page.
Ensure "Enable Registration Form" is toggled on.
Disabling this setting will remove the registration form from your event's registration process.
Navigate to the "Website Builder" tab in the secondary navigation.
Select "Layout" from the options.
Scroll to the "Mobile Layout" section.
Reorder content elements by dragging them to create a logical flow for mobile users.
Place the most important information (event details, registration button) at the top, followed by supporting content.
Remove duplicate registration buttons if present to avoid confusion.
Mobile layouts should have only one registration button, preferably at the top of the page.
Ensure event content appears before location details and app download buttons.
Preview your changes by clicking the "Preview" button and testing on a mobile device.
Use your browser's developer tools (F12) to simulate different mobile screen sizes if you don't have a physical device available.
Make adjustments based on how the layout appears on different screen sizes.
Click "Save" at the bottom of the page to apply your changes.
TroubleshootingIf your registration page still appears disorganized on mobile devices after configuration, check that all content sections have appropriate mobile-friendly formatting and that image sizes are optimized for smaller screens.