How to configure visitor analytics dashboards for company representatives
How to configure visitor analytics dashboards for company representatives
Configure Visitor Analytics Dashboards for Company Representatives
The Visitor Analytics Dashboards feature allows company representatives to access data about who visited their company profiles during your event. Through the Companies Menu › Settings section, you can enable this feature to provide companies with valuable insights while maintaining administrative control over analytics access.
When to use
When providing exhibitors with visitor metrics for lead generation
When offering analytics as a premium feature for sponsors
When helping companies measure their event ROI
When tracking engagement between attendees and exhibitors
Before you start
You must have System Administrator or Event Manager permissions to configure visitor analytics settings.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "Companies" in the left sidebar menu.
Select "Settings" from the submenu that appears.
Locate the "Enable Visitor Analytics Dashboards" option in the settings list.
This setting appears in the middle section of the Companies settings page.
Check the box next to "Enable Visitor Analytics Dashboards" to activate this feature.
Hover over the information icon to see a description explaining that this allows company representatives to access visitor analytics data on their company pages.
Review other company settings that might complement analytics access, such as appointment options.
Click "Save" at the bottom of the page to apply your changes.
Changes won't take effect until you save the settings.
Verify the setting is active by checking that the checkbox remains selected after saving.
Inform company representatives that they now have access to visitor analytics on their company profiles.
Troubleshooting
If company representatives report they cannot see analytics:
Confirm they have the correct company representative permissions
Verify they are accessing the company profile through the web interface, not the mobile app
Check that visitors have actually viewed their company profile
Related links
How to view company representatives
How to manage company representatives and permissions
How to customize company visibility for different attendee types