How to manage Messaging Channels notification settings
How to manage Messaging Channels notification settings
Manage Messaging Channels Notification Settings
The Notifications Settings page in Cadence allows you to control how attendees receive alerts about activity in messaging channels. From this central location, you can enable or disable notifications for public channel posts, ensuring attendees stay informed about important conversations without being overwhelmed by too many alerts.
When to use
When planning your event communication strategy
When managing notification volume for attendees
When encouraging messaging channel engagement
When coordinating team communication for your event
You must have Admin or Event Manager permissions to modify notification settings.
How to do it
Navigate to your event dashboard in Cadence.
Select "Notifications" from the left sidebar menu.
Click the "Settings" tab at the top of the page.
Locate the "Messaging Channels" option in the settings list.
Toggle the checkbox to enable or disable Messaging Channels notifications.
When enabled, attendees will receive push notifications for all public channel posts. Private channel members always receive notifications regardless of this setting.
Review your changes before saving.
Click "Save" at the bottom of the page to apply your changes.
Verify that the button briefly changes to "Saved" to confirm your changes were applied.
Troubleshooting
If attendees report not receiving messaging channel notifications:
Verify they haven't disabled push notifications on their devices
Confirm the notification settings are properly saved in your event
Check that attendees have the latest version of the Cadence mobile app (v2.7.404 for Android or v2.7.393 for iOS)
Related links
How to understand the different notification types available in Cadence
How to enable or disable Schedule Reminders for attendees