The Registration Menu in Cadence allows you to manually close registration for your event at any time, preventing new attendees from registering while maintaining access for those already registered. Through the Registration Menu › Settings section, you can quickly toggle registration on or off without changing other registration parameters like capacity limits or close dates.
When to use
When you need to immediately stop new registrations regardless of capacity or dates
When you want to temporarily pause registration during event setup
When you need to close registration earlier than the scheduled close date
When managing unexpected changes in event capacity or availability
Before you start
You must have System Administrator or Event Manager permissions to modify registration settings.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "People" in the left sidebar menu.
Select "Registration" from the submenu that appears.
Click on the "Settings" tab at the top of the page.
Verify that "Enable Event Registration" is toggled on.
If you disable "Enable Event Registration" entirely, it will remove all registration functionality from your event.
Scroll down to the "Close Registration" checkbox.
Check the box to immediately close registration for your event.
This setting overrides any capacity or date-based registration close settings.
Click "Save" at the bottom of the page to apply your changes.
After saving, the registration button will display "Registration Closed" instead of "Register" on your event page.
Troubleshooting
If registration doesn't appear closed after saving your changes:
Clear your browser cache or view the page in an incognito/private browsing window
Verify you clicked "Save" after checking the "Close Registration" box
Check that the event registration is still enabled (the main toggle should be on)