The Groups feature in Cadence allows you to organize attendees into logical categories and inform them about these capabilities. From the Groups Menu › Settings section, you can configure group creation permissions and then develop a communication strategy to ensure attendees understand how to use groups effectively for networking, content access, and collaboration.
When to use
When launching a new event with group functionality
When encouraging attendee participation in groups
When groups are used for content access control
When promoting networking through interest-based groups
Before you start
You must have System Administrator or Event Manager permissions to configure group settings and send communications to attendees.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Groups" from the left sidebar menu.
Click on "Settings" in the submenu that appears.
Configure the "Allow Users to Create Groups" setting based on your event strategy.
Enable this setting if you want attendees to form their own interest groups for organic networking and collaboration.
Click "Save" to apply your settings.
Create a communication plan that explains:
What groups are available in your event
How to join existing groups
How to create new groups (if enabled)
Benefits of group participation
Add group information to your event welcome materials.
Include screenshots of the Groups interface to help attendees locate this feature.
Send a targeted notification about groups when your event launches.
Create a "Groups Guide" collection with detailed instructions.
Include use cases and examples that demonstrate the value of groups for your specific event type.
Add a Groups FAQ to your event information.
Highlight any exclusive content or sessions only available to specific groups.
Clearly communicate any content restrictions to avoid confusion when attendees cannot access certain materials.
Monitor group creation and membership to identify engagement patterns.
Send follow-up communications to encourage participation if group adoption is low.
Troubleshooting
If attendees report issues with groups:
Verify the Groups feature is enabled in your event menu
Confirm group creation permissions are correctly configured
Check that attendees have the latest version of the mobile app