Video chat in Cadence allows you to have face-to-face conversations with other event attendees directly through the platform. This feature must be enabled by event administrators in the Attendees Settings section and may be restricted to connected attendees only, depending on your event's configuration.
When to use
When you need to have a real-time video conversation with another attendee
When text messaging isn't sufficient for your discussion
When you want to network with other participants in a more personal way
When you need to share visual information or collaborate on ideas
Before you start
Video chat must be enabled by your event administrator. If the "Enable Video Chat" option is turned off in Attendees Settings, this feature will not be available.
How to do it
Log in to your Cadence account.
Navigate to your event dashboard.
Click on "People" in the left sidebar menu.
Select "Attendees" from the submenu.
Find the attendee you want to video chat with using the search bar or by browsing the directory.
Use filters to narrow down attendees by groups, roles, or other criteria by clicking the "Refine" button.
Click on the attendee's name or profile card to view their profile.
Look for the video chat icon in the contact options section of their profile.
If the "Only Connections" setting is enabled, you'll need to connect with the attendee before initiating a video chat.
Click the video chat icon to start a video call request.
Select a preferred time for the video chat from the available options.
Add a brief message explaining the purpose of your video chat (optional).
Send the video chat request by clicking the "Schedule" button.
Wait for the attendee to accept your video chat request.
Join the video chat at the scheduled time by clicking the notification or accessing it from your messages.
Ensure your camera and microphone permissions are enabled when prompted by your browser.
End the call by clicking the red hang-up button when finished.
Troubleshooting
If you cannot initiate a video chat, check that:
Video chat is enabled for the event
You are connected with the attendee (if "Only Connections" is enabled)
Your browser permissions allow camera and microphone access
Your internet connection is stable
Related links
How to connect with other attendees
How to send direct messages to other attendees
How to view attendee profiles and contact information