How to configure Event Check-In settings at the event level
How to configure Event Check-In settings at the event level
Configure Event Check-In settings at the event level
The Event Check-In feature allows you to track attendance by marking participants as "checked in" when they arrive at your event. You can customize the check-in process to match your event's specific needs through the Event Check-In Settings page, accessible from the People menu.
When to use
When tracking attendance at your event
When customizing attendee type labels for your organization
When generating attendance reports for compliance or analytics
When verifying registered attendees' participation
Before you start
You must have Admin, Event Manager, or Event Scheduler permissions to configure Event Check-In settings.
How to do it
Log in to your Cadence account.
Navigate to your event dashboard.
Select "People" from the left sidebar menu.
Click "Event Check-In" in the submenu.
Select the "Settings" tab at the top of the page.
Toggle "Enable Attendee Check-In" to turn on the feature if not already enabled.
Select your preferred check-in type from the dropdown:
Overall Event Check-In (attendees check in once for the entire event)
Check-In Per Event Day (attendees must check in for each day)
If you select "Check-In Per Event Day," you'll have the option to enable guest check-in as well.
Toggle "Enable Guests" if you want to allow attendees to bring guests.
Toggle "Enable email and push-notification to user assistant" if you want assistants to be notified when their users check in.
Toggle "Enable Signature Capture" if you need attendees to provide signatures during check-in.
Signature capture only works on mobile devices through the Cadence app, not on the web interface.
Toggle "Enable Customers Check-In" to allow external participants to be checked in.
Toggle "Enable Check-In Lists" if you want to create specialized check-in lists for different locations or groups.
Click "Save" to apply your changes.
Troubleshooting
If check-in settings aren't appearing in the mobile app, ensure you're using the latest version of the Cadence app (v2.7.404 for Android or v2.7.393 for iOS) and try refreshing your event data.